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A Past Accessibility Advisor Makes a Dire Plea for Trauma-Responsive Practices for Survivors

Against a black background, a brown square frame is seen, on which, it states "STOP KILLING US" in white capital letters, with a surgical mask seen in the bottom right corner.

If you have worked in a helping profession over the last few decades, you have likely heard someone describe their approach as "trauma-informed," but that term was rarely ever actually embodied, and it is already beyond obsolete!Ā šŸ‘€

This example may resonate more if Black, Indigenous, or racialized, but "trauma-informed" is much like in 2020 when many white folx expressed an interest in racial justice as they informed us of all the anti-racist books they bought, as if their being more informed about our oppression would result in any actual improvements for our communities of colour! 🤔"

- Krystal Kavita Jagoo, MSW.

Similarly, I have barely seen trauma-informed approaches practiced by colleagues who use that term despite 15 years as a registered social worker, as those with privilege often find it easier to assume they know better since their strides without the trauma of oppression can obscure insight,Ā while heightening their perception of professional expertise,Ā but even that "informed" lens is useless if not operationalizing that understanding of trauma impacts by meeting folx where we are at, as bureaucracy and complacency tend to embody complicity with our hauntingly slow deaths as our quality of life decreases like a tickingĀ time bomb!šŸ’£"

- Krystal Kavita Jagoo, MSW.

I am not an authority on the experiences of all survivors, but after 15 years in such roles as Mental Health Therapist, Accessibility Advisor, etc,Ā (during which IĀ supported many traumaĀ survivors), as well as my own traumatic experiences of parental betrayals, workplace harassment, gender-based violence, etc, I unequivocally know those harrowing violations just manage toĀ kill us slowly.

Admittedly, IĀ 1st explored this concept when IĀ titled my anthology essay, "A Slow Death in Academia" in 2020, but since being constructively dismissed from a theoretically permanent fulltime job, IĀ have painstakingly learned that aĀ slow death also awaits me when financially abused for 6.5 years to the tune of $183,364+, especially when navigating Migraine Disorder,Ā PMOS/PCOS, etc.Ā 

ParticularlyĀ if you are a fellow survivor with minimal quality of life in the midst of debilitating trauma, IĀ can only assume that the last while has been rough with the Cornell 57 rape fuckery, as those of us who are also navigating housing precarity,Ā foodĀ insecurity, etc, have kept passing the same $10-50 amongst one another as we try to hold space for both ourselves and our loved ones!šŸ’”

If we are serious about dismantling patriarchy and rape culture, we would stop calling it Cornell 7. It's the Cornell 57. Passive bystanders are a pillar of misogyny. Men must actively intervene in shifting social norms & refuse to participate in rape *culture* Its the Cornell 57, not Cornell 7.

— Harsha Walia (@harshawalia.bsky.social) September 29, 2026 at 4:50 PM

Until being harassed by that white supremacist Executive Director of the family health team, loved ones and IĀ would joke about how those who mistreated me must not know that IĀ survived Ava, as a measure of how IĀ was equipped to survive anything! In 2016, my toxic "mother" would be replaced with the name of that bigoted boss! ByĀ 2024, that colonizerĀ would be replaced with the name of my abusive ex! Unfortunately, with each traumatic experience, my ability to keep going is depleted. As IĀ get increasingly closer to losing the condo unit IĀ have calledĀ home since 2018 after 3 missed mortgage payments, which has reduced my migraine-free hours to only a handful a week, part of me hopes this exacerbation of painĀ would be indicative of some acute condition that would extinguish my life swiftly!šŸ¤žšŸ¾"

- Krystal Kavita Jagoo, MSW.

It is why IĀ now send emails like this to the collections staff for my mortgage:Ā 

An email screenshot is seen. Against a black background, text states: Re: Account No. Inbox KRYSTAL J... 11:27 to Good morning folx! Hope you are doing okay. I am following up regarding the letter dated September 11, 2026, with respect to Account No. . Unfortunately, financial abuse has exacerbated disability-related challenges, which has made it impossible to keep up with payments, despite my best efforts. I continue to try to obtain the necessary funds to return my mortgage to good standing order, but would appreciate any clarification by email about what I can expect should I never be able to recover from this trauma, as my health makes it difficult to navigate phone calls at this time. Thanks! - Krystal.
An email screenshot is seen. Against a black background, text states: Re: Account No. Inbox KRYSTAL J... 11:27 to Good morning folx! Hope you are doing okay. I am following up regarding the letter dated September 11, 2026, with respect to Account No. . Unfortunately, financial abuse has exacerbated disability-related challenges, which has made it impossible to keep up with payments, despite my best efforts. I continue to try to obtain the necessary funds to return my mortgage to good standing order, but would appreciate any clarification by email about what I can expect should I never be able to recover from this trauma, as my health makes it difficult to navigate phone calls at this time. Thanks! - Krystal.

Unfortunately, IĀ receive prompt ableist email replies like this, which demoralize me, given how clearly IĀ articulated my access needs when IĀ communicated with this financial institution that performativelyĀ claims to want to assist me:Ā 

An email screenshot is seen. Against a black background, text states: Contact from Joannie at Inbox 13:30 to me Good afternoon, Thank you for reaching out. I'm sorry that you are not feeling well, and hope that your health improves soon. Unfortunately, we have issued a demand for balance letter, and it expires on 150ct2026. If you are able to call me, we can discuss your situation and see if there are any available options. Thank you,
An email screenshot is seen. Against a black background, text states: Contact from Joannie at Inbox 13:30 to me Good afternoon, Thank you for reaching out. I'm sorry that you are not feeling well, and hope that your health improves soon. Unfortunately, we have issued a demand for balance letter, and it expires on 150ct2026. If you are able to call me, we can discuss your situation and see if there are any available options. Thank you,

When these decadesĀ have traumatized the fuck out of me whileĀ ripping those rewards the myth ofĀ meritocracy deceitfully offered forĀ an ethical, hard-working existence, my commitment to honouring my access needs will need to be pried from my cold, dead hands, as decades of trauma taught me that further violations usually followĀ refusals to accommodate our access needs, and if IĀ find life only barely worth living now, the last thing IĀ need is more trauma that fails to kill me expeditiously!šŸ”„"

- Krystal Kavita Jagoo, MSW.

Disability Justice activists, organizers, and cultural workers understand that able-bodied supremacy has been formed in relation to other systems of domination and exploitation. The histories of white supremacy and ableism are inextricably entwined, both forged in the crucible of colonial conquest and capitalist domination. One cannot look at the history of US slavery, the stealing of indigenous lands, and US imperialism without seeing the way that white supremacy leverages ableism to create a subjugated ā€œotherā€ that is deemed less worthy/abled/smart/capable. A single-issue civil rights framework is not enough to comprehend the full extent of ableism and how it operates in society. We cannot comprehend ableism without grasping its interrelations with heteropatriarchy, white supremacy, colonialism and capitalism. Each system benefits from extracting profits and status from the subjugated ā€œother.ā€ 500+ years of violence against black and brown communities includes 500+ years of bodies and minds deemed ā€œdangerousā€ by being non-normative – again, not simply within able-bodied normativity, but within the violence of heteronormativity, white supremacy, and gender normativity, within which our various bodies and multiple communities have been deemed ā€œdeviant,ā€ ā€œunproductive,ā€ and ā€œinvalid.ā€

- Sins Invalid

If you are new(er) to thinking critically about access needs, you may benefit from reviewing my Access Hostility Bingo artwork from 2023, which outlines how access hostility may manifest, based on the experiences of disabled folx:

Against a white background, black text states: ACCESS HOSTILITY BINGO Under that is a hermit crab essay in the container of a bingo card, in which, each square contains an example of what access hostility may sound or feel like, when experienced, with a ā€œKrystal Kavita Jagoo, MSW, RSWā€ watermark across it. Below that, text in each square, as follows: Well, you don’t look disabled to me. You went to graduate school & have a Master’s — how could you be disabled? These accommodations of yours are extremely inconvenient for the organization to provide on such short notice. We all have personal issues to deal with, but I take my job seriously enough to meet deadlines though, unlike some people! If we were to try to accommodate everyone’s potential access needs, it would be impossible to get anything done in the real world! Giving more notice about what you needed is just simply a matter of courtesy if you were responsible enough though! Why were these access needs of yours not noted when you 1st expressed interest in participating though? It was stated already that attendance is mandatory, & there would be no exceptions so it would be unfair to backtrack now. It sounds like you are not thinking critically enough about how your procrastination may have contributed to this access need! I am always happy to accommodate, but under these circumstances, you are not being realistic about your needs. No one else has needed this much more time to get the task done, so maybe you should be less distracted when working! Well, you don’t look disabled to me. You went to graduate school and have a Master’s — how could you be disabled? These accommodations of yours are extremely inconvenient for the organization to provide on such short notice. We all have personal issues to deal with, but I take my job seriously enough to meet deadlines though, unlike some people! If we were to try to accommodate everyone’s potential access needs, it would be impossible to get anything done in the real world! Giving more notice about your access needs is simply a matter of courtesy if you were just responsible enough though! Why were these access needs of yours not noted when you first expressed interest in participating though? It was stated already that attendance is mandatory, and there would be no exceptions, so it would be unfair to backtrack now. It sounds like you are not thinking critically enough about how your procrastination may have contributed to this access need! I am always happy to accommodate, but under these circumstances, you are not being realistic about your needs. No one else has needed this much more time to get the task done, so maybe you should be less distracted when working! You really should be more considerate of the budgetary constraints of the organization when you ask for accommodations! We want you to be comfortable, but we only have control over so many elements though, so you need to be reasonable! ABLEISM/ACCESS HOSTILITY FREE PLAY! If you needed help with this, you should have let us know before now, as we do not have unlimited resources! I want to meet your access needs, but if you just tried harder, maybe you could manage without these accommodations. I really wish that I could do this favour for you, but you need to understand that the entire organization is trying its best. Unfortunately, meeting your access needs would mean missing my deadline, so that cannot be accommodated. These unrealistic expectations of yours let me know that society is just going overboard with access needs now. The fact that you expect to be accommodated in such an extraordinary way makes me doubt your ability to be reasonable. If it were just up to me, I would accommodate you, but I need to get approval for these kinds of requests, unfortunately. I feel terrible for you, but this is a matter of professionalism though, so we cannot possibly accommodate that request. If you keep on needing accommodations like this regularly, maybe you just need to accept that this is not a good fit for you! Have you even considered that I am also disabled though? Have you thought about how your requests impact me adversely? Unfortunately, you missed the deadline to let us know about your access needs, so we cannot accommodate you at this time. ASL interpretation services were unnecessary since Zoom offers closed captions for all virtual events.

Especially if you have read my last newsletter post from a couple of weeks ago, I regret to inform you that I have now missed 3 mortgage payments of $1775.89 each (which is the closest I have come to becoming unhoused since 1st losing the place IĀ once called home in 2007 following a car crash that resulted in a broken wrist, sprained ankle, and soft tissue injuries that make pain my daily reality).Ā It has now been 13 weeks since chiropractic care, and 8 weeks since last taking the medsĀ that help to manage PMOS/PCOS, with incessantĀ calls regarding missed payments, so I remainĀ grateful to any folxĀ who have contributed funds as mutual aid to help me survive this ordeal.Ā 

This is not the 1st time I have been hounded by creditors, but when this last happened in 2010, I was graduating with a Master's of Social Work degree despite how being listed as secondary on Ava's credit cards had disqualified me from government student loans and forced me to incur extensive credit card debt, with high hopes for a lengthy career making a difference supporting folx, without realizing how my commitment toĀ anti-oppressive practice was expected to end beforeĀ opposing white supremacy, settler-colonialism, ableism, xenophobia, etc!Ā šŸ‘€"

- Krystal Kavita Jagoo, MSW.

As I desperately attemptĀ to scrounge together $5417.67 by October 15, 2026, before another $1775.89 is due onĀ November 1, 2026, despite exhausting my retirement savings after suffering $183,364+ in financial abuse, if you are able to support me in staying alive by remaining housed, I would be grateful for any monetary contributions!šŸ™šŸ¾"

- Krystal Kavita Jagoo, MSW.

If you would be willing to put my monthly website payment of $16CAD on your credit card to keep my warnings about the ex who drained me of $183,364+ active in the event of my death as macro-level harm reduction in terms of community safety without carcerality, please email me at  krystal@equitableforall.com at your earliest possible convenience!🄹

If able to contribute to my survival following my ex's financial abuse of at least $183,364, which further disabled me, alongside white supremacist workplace trauma, e-transfers within "Canada" may be sent to krystaljagoo@gmail.com and funds may be sent via PayPal below, so please support me if able, as I am desperately close to being unhoused!šŸ™šŸ¾

BTW, on the off chance that you are looking for a gifted equity practitioner and educator for virtual services like writing, facilitation, and consulting, you are welcome to peruse my CV below, and explore paid services here.

Please consider sharing this newsletter to amplify the reach of my work!šŸ™šŸ¾